Why You Should Work with Safe Play Australia

When it comes to designing and installing playgrounds, you want a team that knows their stuff, makes the process smooth, and genuinely cares about delivering the best experience for you. That’s exactly what we do at Safe Play Australia. But don’t just take our word for it—our customers love working with us so much that they keep coming back. Here’s why.

Customer Service That Stands Out

We get it—working on a playground project can feel overwhelming. There are a lot of details to consider, from safety regulations to design choices. That’s where we come in. Our team is all about making things easy for you. We listen, we communicate clearly, and we’re always available to answer your questions. No frustrating back-and-forths, no being left in the dark. Just a smooth, straightforward experience from start to finish. Chellee Plumb from Murrumbeena Primary School said “We wanted our students to have a say in the design of the playground, after all, they are the people using it. The rep from Safe Play attended our student representative council meetings and listened to student suggestions. She came back with a draft design and between student suggestions and showed students immediately what it would look like (through her software program), our students have an even better playground than they hoped. It was an absolute please working with Safe Play and the follow up team who installed the playground.”

Clear and Easy Communication

Ever worked with a company where getting a response felt like pulling teeth? That’s not us. At Safe Play Australia, we pride ourselves on being easy to reach and quick to respond. Whether it’s a phone call, an email, or an in-person meeting, we make sure you’re always in the loop. We believe great communication is the key to a successful project, and our customers appreciate knowing they can count on us. Serpell Primary School recently awarded us a project that will be installed in 2025, and they said “We are delighted to inform you that, after reviewing all submissions, Serpell Primary School has selected your proposal ‘Playground Option 2A’ for our Prep playground project in 2025. Your design, attention to detail, and thoughtful approach impressed us, and we are excited to partner with you to bring our vision to life. We’re looking forward to working together to create a wonderful, engaging play space for our students. Thank you once again for your dedication and effort. We’re excited to move forward with this project together!”

Playground Design Professionals

Playgrounds aren’t just another project to us—they’re our passion. We’re experts in designing fun, safe, and engaging play spaces that kids love and communities appreciate. Our team knows the ins and outs of Australian safety standards, the latest in playground trends, and how to create spaces that work for different age groups and needs. We don’t just build playgrounds; we create places where kids can grow, explore, and make memories. We have completed multiple projects for Ken Bergen at Mentone Primary School. This is what he has to say about working with Safe Play: “Great communication. Worked with us to come up with a design then adjusted this as we changed our ideas. Kept to the initial timeline and the installation was seamless. Great to work with.”

Customers Keep Coming Back

One of the biggest compliments we receive is repeat business. Many of our clients—whether schools, councils, or landscape architects—choose to work with us time and time again. Why? Because they know they’re getting top-notch service, expert design, and a hassle-free experience every single time. We have been honoured to work with Diggers Rest Primary School on 3 playgrounds in a row. We started with their Prep renewal, and then installed 2 brand new structures for their older students. We worked with them closely to achieve outcomes they love with 3 complementary play structures that challenge kids in different ways. Sheridan Thomas, the principal at Diggers Rest said “Your communication, attitude, willingness to work together and allow our Student Leadership Team to be involved in the process made it a simple decision to work with Safe Play for our playground upgrade project”

So if you’re looking for a playground design team that makes things easy, delivers high-quality work, and genuinely cares about your project, Safe Play Australia is the team for you. Let’s create something amazing together!